By Donna Lamb
aintaining health benefits for
Medicare-eligible retirees. Tracing firearm possession. Reforming the
New York State judicial election process. Fining building owners for
failing to remove graffiti. What do these things have in common? They
were all subjects of legislation introduced at the most recent New York
City Council meeting. Each item was duly assigned to an appropriate
committee and will now begin wending its way through the system until,
if it fares well, it will emerge once more on the floor of the council
for a vote.
One piece of legislation that completed its journey and came up for a
vote at this meeting was Intro. 409-A. It is an Amended Local Law
designed to protect single parents and their children from the
unscrupulous practices of some privately owned debt collection agencies
that specialize in child support payments.
It had been brought to the attention of the council that there's a
desperate need to regulate these child support collection agencies which
are excluded from existing federal, state and local consumer protection
laws. This exclusion has permitted them to engage in such practices as
charging exorbitant prices totally out of proportion to the amount of
money collected, exacting high fees for all kinds of services they
should not be charging for at all - like filling out an application or
terminating a contract, and utilizing fuzzy accounting practices that
designate current child support payments as in arrears when they're not.
Employees of these agencies have also been found to falsely
impersonate state child support agency employees or law enforcement
officers, claim powers not authorized by law, threaten and harass both
custodial and non-custodial parents, and bully grandparents into
disclosing their charge account numbers.
In
the press conference directly preceding the City Council meeting,
Council Member Yvette Clarke stated that within the sensitive and
oftentimes emotional debate over child support payment, there is a
tremendous need to put a stop to these types of practices. "This
legislation provides the appropriate protection against them while
providing a deterrent to those who would profit from other's misery,"
she said.
This legislation stemmed from an investigation by the council's
Committee on Oversight and Investigations, chaired by Council Member
Eric Gioia. What they discovered, he said, was that "All too often
single moms come to these private agencies in their most desperate times
to try to get the resources that their children need and are entitled to
by law. Instead, they are forced to sign contracts that are terribly
unbalanced and put them in a bad way."
The
legislation was then passed on to the, pointed out that while we've all
heard about "deadbeat dads" it is just as urgent that something be done
to curb "predatory companies that come forth and prey upon women and
children. Single parents and children are a vulnerable group," she
observed. "By extending New York City's consumer protection laws to
include these agencies and by creating basic disclosure requirements, we
are making sure that there are basic ground rules for this industry."
In
an interview later, Boyland elaborated on some more ways these private
agencies bilk customers, such as taking astronomical amounts of money as
sort of a finder's fee while failing to tell them that they could go to
a city agency that performs these services for free. She told of a woman
who was entitled to about $900 a month, but after the agency took it's
cut, she only got about $100.
Boyland mentioned, too, that her committee had worked closely with
the Office of Child Support Enforcement (OCSE) which had helped bring to
light many issues they probably would have overlooked without them.
In
the meeting Council Member Vincent Gentile said that because he worked
for many years at OCSE, he understands very well the numerous problem
that single-parent families face when trying to collect child support,
including debt collection agencies trying to take them for a ride and
fleece them of the money they deserve. "This bill will at least address
some of these issues by making the parents aware of the New York City
debt collection services that are available to them free of charge," he
commented. "It will also do some type of licensing and coordinating of
the agencies. This is a good start at something that is long overdue."
To the joy of everyone involved, when it was time to vote, the bill
was passed unanimously.